Problem Identification (Goh Wen Shyan)

Normal Water Cut Issues
-Water supply is almost fully restored in the capital and PJ area after it was affected by water cut following the closure of four water treatment plant due to an oil spill on.
Type of Disconnection of Water Supply. - Enforcement disconnection. - Disconnection on request. - Technical disconnection.
Methods of Disconnection -Seal -Clamping of the stopcock. -Remove metal & plug. -Closing of the integrated lockable valve(ILV)
Disconnection for non-payment /enforcement -It is performed when consumers. -Have outstanding arrears. -Have illegal supply connection.

Syabas issues 
Right-thinking Malaysians are completely outraged by the shocking RM33.4 million remuneration package for the executive chairman of Puncak Niaga Holdings Bhd and its subsidiary, Syarikat Bekalan Air Selanagor, Tan Sri Rozali Ismail.
Malaysians are outraged because Tan Sri Rozali’s companies have been awarded monopolistic concessions by the Barisan Nasional governments to operate water treatment plants and to distribute water in the state of Selangor. Water is an essential basic utility for every single Malaysian and we are completely flabbergasted that these concessions have been abused to outrageously enrich inidividuals who are cronies of the BN regime. As a comparison, the remuneration package of the Chief Executive Officer of Tenaga Nasional Bhd (TNB), the country’s biggest utility is only RM7 million. For the financial year 2012, TNB recorded a revenue of RM35.85 billion compared to only RM2.5 billion of Puncak Niaga Holdings Bhd.
What makes the RM33.4 million award to Tan Sri Rozali Ismail is the fact that Puncak Niaga is heavily laden with billions of ringgit of debt, and had to be bailed out by the Government repeatedly in the last few years.
Because Puncak Niaga and Syabas was unable to repay their RM1.3 billion and RM2.9 billion respectively and these debts were “taken over” by the Federal Government in 2011 in order to prevent these companies from defaulting. Based on the 2012 Puncak Niaga financial statement, the Group has RM937 million in near-term loans and borrowings, and RM4,719 million in non-current loans and borrowings.
For the Selangor residents, the excessive remuneration package for Tan Sri Rozali is rubbing salt on the people’s wounds as Syabas has failed to consistently provide quality water supply and services to its consumers particularly over the past 2 years. Syabas has admitted that it has received a staggering 4,186 complaint calls daily since the start of the year as a result of constant water disruption, usually relating to poor pipe and reservoir maintenance.
Since the last general election where the people of Selangor voted overwhelmingly in favour of Pakatan Rakyat despite BN using “water” as its key campaign message, it appears that the Federal Government may concede to the wishes of the people to return to water management rights to the state government. The Selangor Menteri Besar, Tan Sri Khalid Ibrahim has announced in the Selangor State Assembly earlier this week that he has received a letter from the Prime Minister Datuk Seri Najib Razak that the latter has finally agreed for the state to take over water concessionaires, although details are still lacking at this point of time.
Therefore Suruhanjaya Perkhidmatan Air Negara (SPAN) must investigate this payout immediately and take all necessary actions to protect the interest of Malaysians. In fact, the Ministry of Energy, Green Technology and Water must immediately stop all extraordinary and non-operational payouts in the water concessionaires pending the restructuring exercise, particularly if these companies still owe billions of ringgit to the Federal Government.